U.S. Customs and Border Protection

A forward-thinking approach for greater employee engagement

Customs Memphis Primary

When the Memphis office of U.S. Customs and Border Protection, a Division of the U.S. Department of Homeland Security, was ready to renovate their space, they were looking for a total upgrade from what they had been using previously. The existing space was slated for a complete overhaul, from buildout to new furnishings and accessories.

The team at APG designed a cost-conscious and aesthetically-pleasing office that met their needs on a variety of levels. Herman Miller sliding glass doors and low workspace panels with frosted glass allow light into workspaces, yet maintain some privacy. The space is light and airy, with defined areas for each worker, enhancing employee satisfaction. Movable file pedestals replace traditional casework, and include cushioned seat tops, encouraging collaboration between employees in the spaces where they are most productive. Ergonomic tools and Aeron chairs complete the space with employee well-being in mind.

This open, inviting workspace also features sound masking to help minimize disruption from nearby conversations and provide a bit more privacy during individual work.