Order Management

Order Management

From concept to completion, you can count on a seamless, worry-free experience that exceeds expectations—on-time and on-budget.

“We proudly offer the best possible service with the least possible disruption, supporting your facilities department to the best of our ability.”

– Darryl Palmer, Project Manager, Cleveland


Choosing products and vendors takes time and effort—both of which are limited resources that you could spend in other ways. We’ll prepare your order with layout and design, bill of materials, and pre-order set-up. Our powerful digital ordering system allows us to quickly, accurately, and easily purchase products for all your locations, and track your orders.

Our proactive approach is the key to successful projects. 

A dedicated team of skilled individuals is assigned to every project. With years of experience in the furniture industry and the tools to design and implement your ideal solution, they are the specialists you can depend on for a worry-free experience:

Account Manager
From initial planning to delivery and installation, a single point of contact is ideal.
Your Account Manager will coordinate and oversee all tasks, critical dates, client and third party relations so you can focus on your core business.

Project Manager
Responsible for the tactical aspects of your installation, the Project Manager maintains detailed documentation and timely communication between internal teams. From scheduling and order management to site supervision and customer satisfaction, your Project Manager is dedicated to making sure things run smoothly so you can rest assured. 

Your Project Manager oversees all the details:

  • Review of quotes and plans for accuracy.
  • Coordinate with Purchasing and Scheduling departments.
  • Plan ship dates and interact with manufacturers.
  • Supervise installation, monitoring quality of work.

Installation
Our warehouse team and installers utilize our unique APGIS procedures to ensure a well-coordinated installation and maintain an efficient worksite, which help minimize downtime for your employees and ensure a smooth transition to your new workspace.